Business growth is a desire of any webpreneur. You want to have a massive number of customers and sales levels. Also, your goal is selling your products to the global citizen. As you are aware, e-commerce businesses experience steady growth. Your sales level increases each day. However, many businesses remain at the startup level even when it is time to cross over to an enterprise e-commerce platform.
Like a large business operating in a small shop, you get the same experience when you run your enterprise venture on a platform fit for startups. You have high chances of losing customers and sales as most of them will feel dissatisfied. Here are the three prime indicators that you need to move your business to an enterprise e-commerce platform:
Limited growth and expansion opportunities
Regardless of your business size, you have a desire to grow and expand. You want to double your client base as well as reach out to more customers both local and international. For this to happen, you must have a backup of your e-commerce platform. The platform must support your growth objectives. However, your business might outgrow and require more space for advancement. Hence, you need to move it into a platform offering features and functionalities for that business level which means moving to an enterprise e-commerce platform.
Increased customer complains
Clients are the bread and milk or butter of any business. The level of services you offer them and the experience they receive on your site determines the life of your venture. As your business grows, offering the adequate customer services diminishes. However, to avoid losing the customers, you must find a way to keep your customer service intact regardless of changes in your business. The first approach is finding an e-commerce platform that will accommodate your current business status to avoid customer complaints. By this, you do not have an alternative other than moving your online venture to an enterprise e-commerce platform.
Inadequate features to support enterprise level businesses
For your online business to become a success, your provider must offer you adequate features. However, each platform matches well with a particular business level. Also, every business starts somewhere and grow. When your business grows, the current platform it is operating on may lack adequate features to support its current state. Hence, you do not have an alternative other than moving to an e-commerce platform destined for enterprise-level businesses.
— Rockbase Enterprise (@RockbaseE) 12 de septiembre de 2018